Privacy Policy
Effective Date: January 20, 2025
At Keytrix, accessible from https://keytrix.shop, we prioritize the privacy and protection of our users’ personal information. This Privacy Policy document outlines the types of information that we collect and how it is used, stored, and protected. By using our website, you agree to the terms outlined in this privacy policy.
1. Information We Collect
We collect various types of personal and non-personal information to provide you with a seamless shopping experience. The information we collect can be classified into two categories:
1.1 Personal Information
- Account Information: When you create an account with Keytrix, we collect information such as your name, email address, phone number, billing address, and payment details.
- Order Information: We collect the details of the products you purchase, including the software keys and licenses, as well as your shipping and payment information when applicable.
- Customer Support Information: If you contact us for customer support, we may collect information regarding your inquiry and any related correspondence.
1.2 Non-Personal Information
- Usage Data: We automatically collect non-personally identifiable information such as browser type, IP address, pages visited, and the date and time of your visits. This data is used to analyze site traffic and improve our services.
- Cookies: We use cookies to enhance user experience. Cookies are small files stored on your device to remember preferences, settings, and to track your browsing activity. You can manage or disable cookies in your browser settings.
2. How We Use Your Information
We use the information we collect to provide, personalize, and improve our services. Below are some of the key uses of your information:
- To Process Transactions: We use your personal and payment information to complete and process your orders.
- To Provide Customer Support: We may use your contact information to respond to inquiries, provide assistance, and address concerns regarding your purchases.
- To Improve User Experience: We may use non-personal information and analytics to optimize website performance, troubleshoot issues, and enhance overall functionality.
- To Communicate with You: We may use your email address to send important updates, offers, and newsletters. You can opt-out of promotional communications at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable legal requirements and protect our rights or the rights of others.
3. How We Protect Your Information
We employ a range of security measures to protect the safety and confidentiality of your personal information:
- Encryption: Your sensitive payment information (e.g., credit card details) is transmitted securely using SSL encryption technology.
- Secure Storage: Your personal information is stored in a secure database that is accessible only by authorized personnel.
- Regular Audits: We conduct regular security audits to ensure our systems are up to date with the latest security practices.
Although we take significant measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee absolute security, but we are committed to safeguarding your data to the best of our ability.
4. Sharing Your Information
Keytrix does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist with processing payments, fulfilling orders, or providing customer support. These service providers are bound by confidentiality agreements and are only permitted to use your information to perform specific tasks on our behalf.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect the rights, property, and safety of Keytrix, our customers, or others.
5. Your Rights and Choices
As a user, you have certain rights regarding your personal information. These include:
- Access: You can request access to the personal information we hold about you.
- Correction: If any information we have is incorrect or incomplete, you can request that we update or correct it.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt-out of receiving promotional emails from us at any time by following the “unsubscribe” link in our communications.
- Cookies: You can adjust your browser settings to block or delete cookies, although this may affect your ability to use certain features on our website.
6. Children’s Privacy
Keytrix does not knowingly collect or solicit personal information from individuals under the age of 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we have collected such information, please contact us immediately.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a new “Effective Date.” We encourage you to periodically review this policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please feel free to contact us at:
- Contact Us: https://keytrix.shop/contact
- Terms & Conditions: https://keytrix.shop/terms-and-conditions
- Refund Policy: https://keytrix.shop/refund-policy